Security & Privacy — CTD Guide

Security & Privacy

CTD is built privacy-first. Learn what data we collect, how it's stored, and how to control your visibility.

Security overview

Our organizational, cloud, application, architecture, software, and business-continuity security practices.

What data does CTD collect?

We only store email headers — from, to, cc, date, subject — never the body of your emails.

How CTD stores and protects your data

Encryption at rest and in transit, SOC 2 compliance, and infrastructure security.

Permissions and access controls

What team members, admins, and external members can see — and what they can't.

Controlling your network visibility

Make your account private, hide specific connections, and manage what colleagues can see.

Compliance and certifications

GDPR, CCPA, SOC 2 Type II, and enterprise security review documentation.

Sub-processors

The third-party sub-processors CTD uses, how we vet them, and the data each one processes.

Data retention and deletion

How long CTD keeps your data and how to request full deletion of your account.

Security FAQ

Answers to the most common security and privacy questions from enterprise customers.